COVID-19 and our commitment to you

TOC cares. We are open and here to take care of you.

Your health is a very important part of your life. In trying times like this, we are faced with many uncertainties. But one certain thing is that TOC is here and committed to the safety and orthopaedic needs of our patients. We have implemented additional safety measures by giving our patients COVID-19 screenings when arriving along with additional sanitization measures for all of our TOC locations.

 

We have been paying close attention to COVID-19 (Coronavirus Disease 2019). As news and information regarding Coronavirus is rapidly changing, we encourage you to please contact your TOC location to reschedule your appointment if you:

• are experiencing cold or flu symptoms, particularly a fever, cough, or shortness of breath
• or anyone close to you has had contact with anyone diagnosed with Coronavirus or the flu in the last three weeks
• have traveled outside the United States within the last three weeks
• have been diagnosed with Coronavirus, the flu, or any other communicable illness in the last three weeks

Everyone can take precautions against the spread of Coronavirus, including:

• Clean your hands often
• Avoid handshakes and hugs and touching your face
• Cover coughs and sneezes
• Stay home if you’re sick

Read more about Steps to Prevent Illness from the CDC here.

Effective Thursday, March 19th, 2020

NON-URGENT AND ELECTIVE SURGERIES

Effective immediately and until further notice, Huntsville Hospital is postponing ALL non-urgent/elective surgeries. If you are scheduled to have an elective surgery with TOC, you should expect to receive a call from one of our surgery schedulers confirming postponement of your surgery and to discuss rescheduling options.

TOC AND TELEHEALTH

TOC will continue to be accessible to you through the options of Telehealth. This option will be for existing patients’ follow-up visits, where you will be able to have your office visit by speaking with your TOC provider via video and/or phone. Please call your TOC location to see if this an option for you.

Effective Monday, March 23rd, 2020 

Patients who have appointments in Huntsville, Madison, Athens, and Guntersville clinics:

TOC is finding ways to provide you with the safest possible care. We are now offering no lobby waiting. You can now check-in for appointments at the kiosk and then wait in your car. Once an exam room is ready, you will receive a text and then can enter the clinic to see your physician. 

Effective Tuesday, March 24th, 2020

TOC’s After Hours Clinics (both Huntsville and Madison locations) are suspended until further notice.  If you need urgent orthopaedic care, please call us at (256) 539-2728 to be scheduled with an orthopaedic specialist during regular business hours.

We will re-open the After Hours Clinics as soon as possible and thank you for your understanding.

We want our patients to know that you can feel safe when visiting a TOC clinic

Please read below so that you can be confident in our clinic procedure and additional safety measures.

In compliance with recent policy changes in counties that we serve, and to provide the safest possible environment for our patients, effective immediately, all patients and any guests who enter any TOC facilities will be required to wear a mask or face covering. In the event a patient does not have a mask, TOC will provide one. We appreciate your compliance with our mask policy. As always, TOC will continue to provide exceptional orthopaedic care to our current and future patients in the safest environment possible.

We look forward to taking care of you!