The Orthopaedic Center Introduces New Virtual Assistant to Improve Patient Scheduling Experience

Meet Bobbie, the newest member of TOC’s team. Bobbie is TOC’s new virtual assistant that’s powered by the same conversational engine as Amazon Alexa. Bobbie will give you the option to use an automated agent to confirm, cancel, and reschedule appointments via telephone or web chat.

How will Bobbie serve our patients?

Intelligent conversations via phone call and web chat: When you call our main number or visit the TOC website, you will have the option to speak to Bobbie to confirm, reschedule, or cancel an existing appointment.

Available 24/7: Bobbie is able to handle patient needs, no matter how many other patients are calling or the time of day. You can reach Bobbie to confirm, reschedule, or cancel an existing appointment by using the web chat at the bottom of our website, or by selecting the option to talk to Bobbie when you call.


Right now, Bobbie can confirm, reschedule, or cancel existing appointments. If you’d like to schedule a new appointment, you can do so by calling (256) 539-2728 or clicking
Request an Appointment. We look forward to providing you and your family with exceptional orthopaedic care.